Interlock Employee Assistance Programs provide confidential counselling, coaching and support for employees and their family members for a broad range of work and life issues. Such issues include family, relationships, conflict, drug and alcohol, stress, communication, grief and loss, self-esteem, confidence, anxiety and depression.
How are EAPs accessed?
Counselling sessions are available at a range of locations throughout Australia and New Zealand, and are guaranteed to be held within 24 hours of initial request via:
Face-to-face meeting (duration of approximately 1 hour)
Secure online face-to-face video meeting
Phone counselling session
Employees can feel completely comfortable using their EAP confidentially to discuss any work or personal issues that may arise.
Appointments can be made via self-referral or encouraged by a colleague or manager, but participation is voluntary.
The Interlock Approach to EAP
Interlock has a strong focus on integrating the needs of each client and the organisation to ensure the best possible outcomes and measurable results for each party.
EAP services can play a mediating role in workplace or external situations involving conflict, and improve the chance of facilitating a solution that is preferable for all parties involved.
Interlock Counsellors
Our counsellors are highly-skilled and qualified psychologists or registered social workers with extensive experience delivering top quality Employee Assistance Programs. This experience has made them well-aware of potential interpersonal and organisational difficulties that can arise across a range of industries, as well as the issues of changes in job-security, commercialisation and organisational restructuring.
EAP In Your Organisation
Upon investing in an EAP with Interlock, our Organisational Services Team and Interlock’s Clinical & Organisational Psychologist and Clinical Services Manager will collaborate with your organization and stakeholders to co-ordinate an EAP Launch on-site including:
A 2-hour information and workshop training session with the management team
A 2-hour information and workshop session with employees, in groups of 20 – 25 people.
Visibility of the EAP is crucial to the effectiveness and complete usage, so inter-organisational promotional tools are used and provided to each individual workplace.
Employee Assistance Programs are promoted within the workplace via various means, including:
Posters
Brochures & Flyers
Wallet Cards with contact details
Regular reports including information regarding the uptake and efficiency of each EAP is provided to the client with complete confidentiality. Feedback on the effectiveness of your EAP and associated promotional tools is greatly appreciated by our Organisational Services Team.
For more information, or to book this service, please contact us.
