Workplace crises can be traumatic, their consequences can be unpredictable and have severe effects on emotional well-being and productivity in the workplace.
Interlock provides Critical Incident Response 24 hours a day, 7 days a week to deal with specialised critical incident and stress management for early intervention, comprehensive assessment, expert debriefing and follow-up by a Senior Clinical Psychologist.
Critical Incidents represent high levels of emotions as a result of a potentially traumatic event on those directly affected by the incident, as well as others attempting to manage the situation. These include employees, their families, as well as their colleagues, Human Resources and Workplace Health & Safety Personnel and Management.
Stress resulting from Critical Incidents can be lessened with intervention by one of our highly experienced counsellors who can employ a range of strategies to help minimise the pressure and further support distressed employees.
What Qualifies as a Critical Incident?
Natural or man made disasters
Accident or trauma in the workplace
Vehicle accident
Severe illness or outbreak
Industrial accidents
Reorganisation of workplace structure
Loss of staff member
Assault in the workplace
Death in custody or at residence
Criminal action against an organisation or staff
Other sudden distressing events
Critical Incident Response Support
Important features of the Interlock Critical Incident Response service include:
Our 24 hour calls for support are only taken by employees trained in Critical Incident triaging and actions, we dont outsource this vital service.
Guaranteed immediate response and action plan delivery
24 hours a day, 7 days a week, 365 days a year availability to support employees, HR, OH&S and Management.
Professional support for employees who are involved in a serious incident.
Individual or group support as required.
Follow-up counselling and discussion with HR, OH&S and Management.
Assistance in returning employees who are efficiently readjusted to workplace operations.
Critical Incident Methodology
Interlock is committed to staying at the forefront in this ever changing field, based on evidence based research and learning outcomes from disasters in Australia and around the world. We apply these principles in our approach to incident management and review and train our people constantly to ensure that when a critical event occurs that you can be certain your people are in the best hands with the most up to date interventions. Commonly used older methods have been proven to not be beneficial to people affected by traumatic events. You can be certain that Interlock is on top of the latest best practices in this area.
For more information, or to book this service, please contact us.
